This service was amazing, I lost my key and needed a replacement fast. They were so helpful over the phone and were available to come out early in the morning. Ben helped me out, he was really quick and professional. I would definitely recommend this company to friends and family.
Very prompt and professional. Quick and thorough job, and friendly customer service. Will call again.
After researching reviews on Yelp, I settled on Best Locksmith to re-key our house following a move. The team was very understanding of our schedule and moved the appointment a few times to accommodate changes. On the day of our installation, Ben called ahead of time to notify us where exactly he was in route. This made it helpful to plan ahead! The estimate provided over the phone was the same as what was quoted when Ben arrived - this is one of the biggest reasons I would recommend Best Locksmith. All too often, the fees seem to magically change between when an appointment is set and when the technician's arrive. He was able to quickly and successfully change the locks on our house with high quality. He provided a few additional customer service touches that made this company stand out. While he provided a few "upgrade" options, he was not pushy and was actually quite informative. We will be back to Best Locksmith when it comes time for an additional work.
The service and quality really say it in the name! I've used several locksmiths in the area, and Best Locksmith is by far really the best. The person who answered the phone was super nice, and Ben came right away. He was friendly, fast and highly professional. I would recommend this locksmith to anyone needing any lock service. Plus, their pricing was straightforward and the lowest I've seen.
I needed to have my entire home re-keyed quickly so based on the reviews here i called Rafael and he was at my home in 20 minutes, and finished with the 13 lock job within 2 hours! I was very pleased with his skill, honesty with his price and professional manner. This is the company to call should you need the services of a great locksmith,
Ben was fast, professional and friendly. Did an excellent job. Very satisfied. I have other rental properties and will use him again on the others I own.
Prompt service Ben helped open my bathtroom lock and knew what he was doing. I would recommend Ben for his service
Excellent, quick service. Very helpful. I lost my car keys and within 15 minutes Rafael was at my car ready to help me out. Best price out of all locksmiths I called. Made me the key right on the spot. True professional. If you need a locksmith then your search ends now..give them a call and it will be the best decision you will ever make...
My cousin was staying at my mom's house and was not familiar with all the locks and got locked out after being away from a business trip. I looked up locksmiths on Yelp and found Best Locksmith and reviewed all the ratings and THEY ARE TRUE! It's your best choice if you are locked out of the house!!! Ben came to our house and waited for us to even get there. He took 5 minutes tops to open the door from my garage into the house! I even told my neighbors across the street about them as Ben drove off. I will definitely use them again if I have any trouble with my house OR car. Ben did NOT damage the lock either. He was careful not to damage the door or lock when he did it. We were all impressed and will definitely use them again.
Amazing customer service and care. Had to get a new pair of keys for my truck after having lost my original, Rafael was resourceful in finding a way to make a copy of the key and was knowledgeable in alternative solutions. He was also knew of any side effects which were to occur of the solutions he provided and he was able to work out a reasonable price as well. Hope I will not need a locksmith in the future, but if I will Best Locksmith will be my first call.
Very quick, very professional and the best rates in DFW. I would certainly use Rafael again and would recommend him to anyone who needs a locksmith.
Lost my keys Thurday. Called them, Ben came on Friday morning. He was very professional, extremely helpful, Made me a new car key in less than 30 mins. Gave me a great discount on the Car keys because I made an extra one just in case. What more can I say. Oh yes he drove around 35 miles to my home at made new keys in his Van.
Ben is a life saver. Thank you!
I was at a complete loss, because I had lost my car key and could not find it ANYWHERE!! Luckily for me after I called Best Locksmith (they responded super-promptly and sent out a service member within an hour!!) I was able to get prompt and friendly service on my car! Ben was very kind and helpful in explaining everything upfront to me and was super nice even after I found my "lost" car key on my front lawn!!!
Would definitely recommend to anyone I know if they want quick and friendly locksmithing services!!
I had to replace the deadbolt on my front door and only had a few days before our first open house to sell our home. Ben came by within 30 minutes of my initial call and did the job quickly and got it done, all with a friendly attitude. This is after I already paid a handyman $60 to tell me he couldn't fix it. I would recommend Best Locksmith to anyone needing this service.
Ben was excellent. Fast and reliable. He waited till I showed and made additional keys as well. Love service like this. Highly recommend him.
These guys are amazing. I work in the parking business and have used them repeatedly due to their professionalism, time of response, and ability to cut keys to cars that no one else can. They carry an array of keys that most other locksmiths don't carry. I would highly recommend them. Ben is specifically great to work with.
Rafael was very helpful when changing the locks in our new home. He arrived on time and was very knowledgable about his work. He not only re-keyed our locks but also fixed several that were not installed correctly. Will definitely call A Star again the next time we need our locks changed!
Ben from Best locksmith came to change our locks at our store today after it broke at the morning, he was quick and very professional (middle of the day at the store!) We checked in several companies and they are the only company that gave us a reasonable price!
Thanx!
Abigail and Adam Queen.
I prefer to get referrals from friends and neighbors, but since I just moved in to my house and have been away from the Dallas area for 35 years, I didn't have friends and neighbors to ask. So I turned to Yelp. The all 5 star reviews you read on here are for a reason. Raphael was very polite, confirmed via text message when the appointment would be, and called ahead of time to let me know when he was on his way today. I had 3 locks that needed changing, and he gave me what prices would be for various options and left the decision completely up to me. There was no pressure to use a more expensive option. I am a single woman and can be leery of whom I let in to my house, but I can 100% highly recommend Raphael and his business.